Working across multiple channels, the Customer Care colleague will personalize each interaction with a customer, ensuring the best possible experience is delivered at all times.
Some of the roles and responsibilities include:
- Provide excellent customer service & responses on behalf of Barclays
- Clearly communicate with other business areas as required to ensure great customer outcomes
- Adopt a values-based approach when dealing with customers
- Correct use of internal systems to ensure that a customer’s records are accurately maintained and are up to date
If you would like this fantastic role at Barclays, click here and apply now!