Vaultex
Vaultex are Hiring!
At Vaultex we work to three simple but universal values to make sure we look after our customers and each other
With a wide range of career opportunities, why not come take a look?
Find out more here
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We support a range of businesses from SMEs to local councils to large enterprises across the UK, with services including communications (connectivity and voice), cloud services, infrastructure and technical support.
These services are delivered via our privately-owned UK core network, which includes data centres in Gateshead, Sunderland, Leeds, Manchester and London.
Our customers are supported 24/7 by a dedicated service desk, located at our head office in Gateshead.
What sets us apart from our competitors are our exceptional levels of customer service. This is supported by a dedicated Service Management Team and underpinned by our focus on Quality & Compliance.
We track our service performance using the respected Net Promoter Score (NPS) global measure. In the past 12 months, our score has averaged over +80, which is deemed ‘world-class’.
We were proudly named ‘North East Company of the Year’ at the North East Business Awards grand final held September 2020. The award recognises an outstanding performance by a business throughout the year.
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