Vaultex
At Vaultex we work to three simple but universal values to make sure we look after our customers and each other
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Panache Cruises
Panache Cruises
Every industry has a disrupter, someone who does things differently, and cruising is no exception.
Founded by James Cole, one of the most recognised names in the cruise industry, Panache Cruises prides itself on its team. We don’t just ‘book cruises’, we craft each cruise holiday as if it were our own trip and we leave no stone unturned in creating the ultimate cruise experience. We have unparalleled experience and knowledge, but that doesn’t mean we do everything the way it’s always been done – quite the opposite, if we can see a better way of doing something then we embrace it. We know you want a completely personal service, so we deliver that. Our Cruise Connoisseurs provide a single point of contact throughout your experience with us. We know you want bespoke holidays that are carefully crafted to suit you, so that’s how we do it. We know you want a truly unique experience, not an ‘off the peg’ holiday, and we excel in making that happen. We know you want unrivalled financial security, so with our ATOL approved Trust Account, we give you just that. Your money is 100% safe with us. Our team is our business. Our people have flair, spirit, confidence, enthusiasm and energy but most of all, we are creative perfectionists. We simplify the process. Our totally personal service removes the need for automated call centres.
Your Personal Cruise Connoisseur
However you first contact us, whether it’s a scheduled appointment, an email enquiry or you just pick up the phone and call us, you’ll be introduced to one of our ‘Cruise Connoisseurs’ – your personal concierge. They will be your single point of contact. Our Cruise Connoisseurs are seasoned travellers and between them they’ve covered the world. On average they have over 10 years of experience in the cruise industry so wherever you’re heading, we have someone on the team with invaluable experience. They’re experts in researching, planning and creating the perfect cruise holidays. They’ll get to know you, understand exactly what you’re looking for, and make personal recommendations that you’ll love. Nothing is too much trouble for your Cruise Connoisseur, they take all the hassle and hold music out of booking your cruise and make it easy and exciting. They operate on the premise that the devil is in the detail, ensuring all the finer elements of your cruise are taken care of.