We employ over 4,000 people who make sure that essential council services are provided to over 320,000 residents in the Wigan Borough.
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How we do things
Since 2010, we have had to make some difficult decisions but rather than cutting services we have concentrated on transformation and saved over £100m. By 2019, we needed to save another £60m.
To deliver these further savings, while still securing growth and delivering reform, we set out our future plan until 2020 in The Deal for the Future.
This included ambitious plans such as the creation of 5,000 jobs, 5,000 new homes and multi-purpose community hubs where residents can access a range of services under one roof.
We have now worked with our communities and partners to create a new vision together for the borough through the Deal 2030.
We’ve also introduced BeWigan – a celebration of how we do things because we recognise that it’s not just about what we achieve; it’s also about how we do it.
BeWigan creates a shared culture that illustrates our fresh and unique approach to public service, celebrates our people and their achievements, and focuses us on our future and how we will achieve our priorities.
iDEA – digital skills for all
As part of our ‘digital first’ approach, it’s important to us that our staff are digitally enabled.
Exemplifying this commitment is iDEA, Inspiring Digital Enterprise Award, a vocational programme to develop your digital, employability and enterprise skills. For every new skill mastered, iDEA learners are awarded a digital badge.
Wigan Council employees have the opportunity to get involved with this unique programme and work through a series of online challenges to complete their bronze and silver awards, and develop the digital skills that they need.
We offer everyone who takes part in iDEA an exclusive Digital Wigan badge to start you on your iDEA journey. iDEA is completely free and accessible on any device.
Our service structure
Our services are spread across three large directorates:
- People – Children, adults and families services such as education and social services and public health
- Places – Economy, skills and environment services such as highways, waste collection, environmental health, planning and building control and regeneration of the local economy
- Resources – Resources, contracts and customer transformation such as revenue collection and benefits, and citizen support.
We have an informal agreement with our employees called the staff deal. It outlines what our staff can expect from us and in return what we expect from them.
There are 3 behaviours that we expect our staff to embrace:
- Be Positive is all about taking pride in what you do, where you work and the service you offer to our customers. It’s also about celebrating our achievements and recognising a job well done
- Be Accountable is all about how we deliver our services, how we can work with partners and colleagues in a smarter way and ways which we can commit to making improvements
- Be Courageous is all about being open to doing things differently and being prepared to having a different conversation.