Contact Centre Advisor


• Pension
• Staff discount
• Weekly pay
• Bonus Scheme
• Incentives & Rewards
• Free onsite parking

• Often being the first point of contact with our customers, delivering an excellent customer service via inbound calls
• Dealing with all online customer queries through our web support tool that come through our Social Media channels and contact email
• Display a friendly, confident manner, excellent communication skills and a real ability to build a rapport with customers
• Demonstrate strong product knowledge ensure all customer queries can be answered
• Ability to upsell the benefits of new products to existing customers
• Using your initiative to create original solutions to problems
• Promoting company brand image positively
• Provide a high level of customer service; being appreciative and understanding each individual’s needs
• To follow company processes and procedures
• Support the organisation through working towards aims and objectives

• Excellent customer service skills
• Previous telephone experience, both inbound and outbound to existing customers highly advantageous
• Experience in a call centre environment is desired
• Ability to work both a team and as an individual
• Enthusiastic and passionate member of the team
• Ability to strive within a busy environment
• Knowledgeable on MS Office

McQueen’s Dairies is an established and ever-expanding family dairy in the UK, with a proven track record of continued growth. Trading since 1995, our aim is to update the traditional doorstep delivery, bringing great value and great service to our ever-growing customer base.
We value a work-life balance, that’s why we never finish later than 5pm and only work Monday to Friday. On top of our favourable working pattern, we also provide a competitive basic salary plus a weekly bonus for our Customer Service Advisors.

Company NameMcQueens Dairies Limited
Job TypeFull Time
Number of Positions Available5
PostcodeWA15 8DB
Hourly Rate From9.07
Website Link / Email address to
Email For CV

Chat To EmployerApply For Job

Live Jobs

Show All is operated by Learn Live Limited registered in England under company number 08812253, whose registered address is Eaton Ave, Matrix Park, Buckshaw Village, Chorley, PR7 7NA

Email Us


    Contact Us


      For best results please use Google Chrome on a PC/Laptop or Safari/Firefox on a tablet device.

      If you have any technical difficulties please email or call the Learn Live team on 01257 446010

      Terms & conditions

      You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at We will treat your information with respect. For more information about our privacy practices please visit our website. By clicking below, you agree that we may process your information in accordance with these terms.

      Privacy Policy

      I have previously registered.

      I need to register.
      Subscribe Now

      YES, IT'S FREE